Life Support Equipment

Priority Service & Safety Planning

Wheatland Electric Cooperative, Inc. understands the critical nature of electric service for members who rely on life support equipment at home.

We maintain a policy to ensure we can better serve you during outages and service interruptions. However, members are encouraged to plan ahead and consider backup power options to ensure continuous care and safety.

1. Enrollment & Coordination:

If a member of your household depends on electric-powered life support equipment, it is vital that you notify us immediately.

What You Need to Do:

Contact your local office: Speak with our staff and describe your specific situation.
Provide documentation: You will need to provide a letter from your doctor detailing the medical condition and the necessity of the electric-powered life support equipment.

What we do: We maintain a confidential list of people with life-support equipment needs and make every effort to coordinate with them to prevent problems related to disconnections or planned maintenance.

2. Prepare for Power Outages: Your Responsibility

While we maintain a priority list, it is a physical impossibility for us to guarantee 100% continuous service. Electric service outages can and do occur due to storms, accidents, or scheduled work.

Wheatland Electric is not responsible for any harm caused by an electric outage, regardless of the cause.

To ensure the continuous care and safety of those dependent on life support equipment, you must take steps for advanced planning:

Backup power: You should consider purchasing a stand-by generator to maintain continuous electric power during an outage.
Professional installation: Consult a licensed electrician to discuss your specific load needs and ensure your generator is installed safely and correctly.
Emergency plan: Maintain a backup plan, including arrangements to relocate to an alternate facility or use battery-powered equipment until service is restored.