The COVID-19 pandemic has presented unprecedented challenges for our communities. To assist our members facing hardships, Wheatland Electric Cooperative, Inc. and Wheatland Broadband suspended disconnections for non-payment through May 31, 2020 in accordance with Kansas Governor Laura Kelly’s executive order 20-05.

This temporary moratorium from disconnection does not remove responsibilities for members to pay bills, nor does it cancel any bills. Rather it is intended to allow members dealing with uncertainty to continue to receive service, while making partial payments or other payment arrangements. Automatic payments and bank drafts that members have set up remain unaffected.

As June 1 approaches, Wheatland Electric would like to be proactive in helping members with payment arrangements, so they do not experience any disruption of service. “This has been a challenging time for many of our members. We encourage you to reach out now so we can work with you,” said Bruce W. Mueller, Wheatland Electric’s CEO/General Manager. 

If your past due balance will not be paid in full by June 1, 2020, please call your local office or call 800-762-0436 to discuss a payment plan. Wheatland Electric has numerous payment options in place to serve our members—auto payment/bank draft, SmartHub/online, Prepay Power, pay-by-phone (844-262-2417), mail/return envelope, and drop box or drive-thru at specific locations.